Política de reembolso

Return & Refund Policy

For hygiene reasons, we do not accept returns or exchanges on hair accessories once the order has been dispatched, except in the following cases:

• The item arrived damaged or defective
• You received the wrong item

If your order has any of these issues, please contact us within 14 days of receiving your order at [your contact email] with a photo of the item and your order number. We will arrange a replacement or full refund at no extra cost to you.